My Yino

Privacy Policy

Last updated: October 24, 2026

Privacy First

Yino is committed to protecting your privacy. We do not track, analyze, or sell your personal data. Pages, PTT voice, whiteboards, and Find Me locations are end-to-end encrypted: content is encrypted and decrypted only on your and the other party's devices, and the server sees only the routing information needed for delivery (such as sender, recipients, group, time, and status) and ciphertext it cannot read.

KeyLockr Handles Sign-in Identifiers

You sign in to Yino with a KeyLockr account (SafeID). The email address or phone number you enter to sign in is passed by Yino to KeyLockr, which receives, verifies, and stores it; Yino does not store your email address or phone number, and accounts, contacts, and Pages are addressed by SafeID. Your KeyLockr account is separate from your Yino account, and KeyLockr handles that data under its own policy.

Data We Collect

  • Your SafeID and the nickname you set in Yino
  • Contacts, groups, and members you create in Yino, and your public encryption keys
  • Delivery information for Pages, PTT, and whiteboards (sender, recipients, time, status) and their end-to-end encrypted content
  • Device information (for push notifications)
  • Location (Find Me only): shared in real time only when you explicitly enable it. Coordinates and encrypted snapshots are not written to the database; encrypted snapshots are held transiently for tens of seconds to relay to your teammates. To prevent replay, the server retains the sender, message ID, and expiry time for each share for 30 days, without location content. A local location history of up to 7 days may be kept on your own device for your reference.

Diagnostic Reports

Yino sends a diagnostic report only when you tap Send and agree in the confirmation. It includes your SafeID, nickname, app version, and up to 200 recent app log entries, which may include channel and member names, PTT session details, and push-delivery diagnostics. Page and push message text, sign-in email or phone number, tokens, secrets, file contents, and hardware identifiers are excluded. The report is sent to SafeX at https://safex.cloud/debug and automatically deleted after 30 days. To ask support to locate it during that period, contact us and provide the six-digit support code shown after upload.

Data We Never Collect

  • Your contacts list
  • Your phone call history
  • Any data for advertising purposes

Retention

History of Pages, PTT, whiteboards (including whiteboard snapshots stored on the server), and location requests is kept according to your Keep history setting: 3 months by default, and you can change it in Settings to Off, 1 week, 1 month, 3 months, 6 months, or 1 year. Records older than that are deleted from your devices and the server; shared records are deleted from the server once every participant is past their own period. With Off, the server keeps your history until you delete it or delete your account.

Deleting Your Account and Data

You can permanently delete your Yino account at any time on your Yino account page on the web; "Delete Account" in the app's Settings opens the same page. Deleting requires confirming your identity again and first signs you out of all devices.

Go to account deletion

  • Deleted: your account, nickname, contacts, Pages and contact history with you, PTT history, whiteboards you started and their snapshots, Find Me settings and requests, API keys, and your peer-to-peer encryption identity. Groups you own are transferred to another member or deleted, as you choose.
  • Kept: whiteboard history other people started (including strokes you drew), and the signed member history of groups (listing only your SafeID and public key) — kept for groups that continue, and for groups you delete while other people's whiteboard history from that group still needs it for verification — because they belong to other members' records.
  • Only your Yino account and Yino-side data are deleted. Your KeyLockr account (SafeID) is a separate account and is not deleted, notified, or changed; if you want it gone too, delete it yourself on the KeyLockr website (https://my.keylockr.app).

Children's Privacy

Yino is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us using the details below to request its deletion.

Contact

For privacy-related questions, please contact us:

infosafex.cloud